State Farm® Insurance Agent Lance Cook

"Shawna was wonderful! From helping my husband who isn't even his customer compassion and offered us so much help. She did more for us than our agent at Farm Bureau. Our agent still has not reached out to us to see if he could help in anyway."

"Shawna is awesome. She is always there to help with any insurance issues or questions about policy."

"Even though we live on the other side of the State, we remain loyal customers of Lance Cook State Farm. The team, especially Shawna feels like part of the family."

"State Farm has been a great insurance for all the years that we have had it. I recently bought a new car and Emily was absolutely awesome in quoting policy rates for the many different cars I looked at and taking care of all the things that needed to be transferred. Plus, she gave me some very helpful advice on transferring the tag, etc. I strongly recommend State Farm and especially Emily to work with."

"Shawna is amazing!!!! Really a special person. We are forever grateful for her customer service and patience! We know how busy y’all are and she and the staff at the 127 location always make us feel like a priority 🙂 Thank you Lance Cook State Farm for being our hometown insurance agency."

"Shawna is great to work with. Her response time is exemplary!"

"Always get great service from Lance and his team!"

"Really nice people!"

"Emily helped me so much I have no idea about insurance but Emily talked me through and helped get me all set up! Absolutely star player on your team"

"Great communication and awesome work! Very pleased!"

"Shawna has been amazing helping me out with transitioning between states and getting my NC ID / License set up. A+ Service and will be recommending to family and friends."

"Shawna Cronan is great to work with. She is very professional and attentive to my needs. Adding a new car to a policy and the process was easy and fast. I love working with staff at this location. Thanks again."

"Excellent service!"

"Lance Cook State Farm has provided exceptional service for all of my insurance needs from my primary home and vehicles as well as coverage for boat, off road vehicles and second home. Shawna and Emily are top notch at providing personalized one on one care and communication. I have had State Farm insurance since I started driving at 16. My policies have always been affordable for my insurance coverage needs."

"The sweetest folks ever, the treat you like family and you can actually feel it. It’s no pressure and kind people to communicate with. Insurance is insurance but if you love people taking genuine care of you call them!"

"Excelente servicio, abiertos a ayudarte de la mejor forma, Emily me atendió de una manera eficaz, educada y resolvió mi situación de una manera muy profesional."

"Lance cook’s office is wonderful, very helpful, great in-person skills. Quick to get back with customer!"

"Shawna-was very helpful, she was prompt and courteous. She was able to answer all of our questions. Outstanding service!!"

"Shawna Crownan at Lance Cook State Farm is wonderful! She is helpful, knowledgeable, and professional. Love working with her and recommend her!"

"I moved to NC a little over a year ago, this office has been more than helpful. Personally Emily has been absolutely amazing she has gone above and beyond with helping me through a wreck, getting a renters car and much more. I highly recommend giving this office a call! They are genuinely amazing people all around."

"Got in a wreck a couple days ago, and Gianna has been the most help! Love her"

"I recently reached out to this State Farm agent for a quote to compare and potentially save a few bucks on my current premiums through another agent. I worked with Shawna at this location. She was very responsive, NOT pushy at all, and did a great job explaining my options. This was an overall great experience!"