State Farm® Insurance Agent Lance Cook

"Easy to talk to and good services loved the customer service. I highly recommend Shawna she was awesome and covered every detail with me!!"

"Emily went above and beyond putting together all the details to get my bike added! Great team to work with."

"Lance Cook’s team has been taking excellent care of my family for years! Most recently, Emily Hill went above and beyond to assist us. I highly recommend this office!"

"Always great help and Emily and shawna always been great"

"Fast and friendly service, one of the easiest best experiences I have had in a long time. Thank you for making it so easy!"

"Emily was so helpful! Got me the best rates and best prices! So happy I switched !! She made everything super easy to do and explained everything to me ..super friendly and very helpful thank u again!!"

"The staff is super kind and helpful!"

"The team at Lance Cook State Farm Insurance is very knowledgeable, friendly and nice.. they are so helpful and make you feel comfortable. Thanks for a pleasant experience."

"I have to say that dealing with Shawna Cronan was a dream. She absolutely did what a broker is supposed to do. After 4 weeks of the run around, no responses, no help she stepped in and inside 24 hours I had a new appraiser and checks being overnighted. She was amazing. Thank you so much for help in getting my kitchen back together."

"This Office Team is so efficient, polite, and knowledgeable when I call I receive the best customer service. Quickly taken care of. Magnificent!"

"I called into State Farm with some questions about renters insurance. Clegg was quick to answer the phone and get me transferred over to Emily, who answered my questions and helped me out. Overall great experience with this office. They are incredibly helpful and easy to work with."

"Shawna was extremely helpful with our insurance needs as we relocate to North Carolina."

"The Lance Cook 127 State Farm Team is incredibly helpful. From Clegg answering my call and then immediately getting me in contact with a licensed team member, to Shawna and Emily being able to help with all of my questions. This is a great company with people who make you feel like family. I recommend this office to anyone needing insurance."

"Love love love Emily ! Always exceptional service , she is our go-to person at this agency , which we highly recommend . We have never met such a wonderful , caring , and understanding woman to work with . We are so fortunate to find someone like Emily . She always goes the extra mile and is the main reason we decided to stay with Lance Cook State Farm , we know we won't find someone like her at another agency !"

"Shawna at Lance Cook State Farm give the highest level of service I’ve ever experienced from an insurance agency as a retail and business customer. I feel fortunate we found them."

"The service quality was exceptional! Made finding Insurence easy and quick. If you decide to use this company I highly recommend requesting Shawna. She was amazing! Definitely a good face for the company! Thank you Shawna for my experience."

"Shawna is fantastic to work with, she went above and beyond my expectations when it came to getting everything setup. Would highly recommend!"

"Always very efficient & super polite Easy to ask questions. Great follow up !! Outstanding customer service. Thanks again Emily"

"The staff, especially Shawna, at Lance Cook State Farm Insurance is very fast and helpful. They responded quickly and offer the best services for any inquiries that I had requested both by email/phone."

"Robin was very good to work with and guid me through any questions I had."

"Emily Hil is an extraordinary person. Personable, smart, punctional, customer focused. She worked with me to get the type of insurance i was looki g for. Thank you Em. Kkmkkkkkkk"

"Great service. Super easy to switch over to their policies. Shawna helped save me a bunch of money!!"

"Emily was amazing to work with. She made the process of setting up our home and auto insurances very simple. We moved to NC from out of state and Emily made sure our previous State Farm policy was handled properly. She made sure we understood everything that was happening and got it all done in a timely manner. We definitely recommend this office and Emily's services."

"Great customer service! Walked me through set up with the beacon. Very detailed oriented. Focused on my needs. Thank you"