State Farm® Insurance Agent Lance Cook

"Always very efficient & super polite Easy to ask questions. Great follow up !! Outstanding customer service. Thanks again Emily"

"The staff, especially Shawna, at Lance Cook State Farm Insurance is very fast and helpful. They responded quickly and offer the best services for any inquiries that I had requested both by email/phone."

"Robin was very good to work with and guid me through any questions I had."

"Emily Hil is an extraordinary person. Personable, smart, punctional, customer focused. She worked with me to get the type of insurance i was looki g for. Thank you Em. Kkmkkkkkkk"

"Great service. Super easy to switch over to their policies. Shawna helped save me a bunch of money!!"

"Emily was amazing to work with. She made the process of setting up our home and auto insurances very simple. We moved to NC from out of state and Emily made sure our previous State Farm policy was handled properly. She made sure we understood everything that was happening and got it all done in a timely manner. We definitely recommend this office and Emily's services."

"Great customer service! Walked me through set up with the beacon. Very detailed oriented. Focused on my needs. Thank you"

"Shawna was very supportive and prompt in my situation. Very happy with the service."

"Wonderful people & fast to get back to you with quotes, questions"

"Team Emily all day!!!! She made me feel comfortable and like family. She took everything into consideration and worked with me all week. #teamemily #letsgoemily #bestsagentever"

"Moving is never easy, but Shawna and the folks at Lance Cook have made their part easy when it came to getting a quick and fair quote for renters insurance. I was advised well, and able to get the coverage I needed, not just what was asked. When the time comes, I look forward to getting my auto insurance from Lance as well."

"Shawna is very helpful, willing to go over and above in order to provide a high quality of customer service."

"Working with those in Lance Cook's office is always a pleasure. They are prompt and helpful no matter my question or need. I love that I can email the office and within a very short time, have a response to my question or request. They don't require me to call or come into the office to take care of things that can be completed via email. It is very convenient for my busy schedule."

"Shawna at Lance Cook State Farm on 127 is the absolute best to work with. She's always positive, upbeat & a pleasure to do business with. Honestly why I stay with State Farm."

"Shawna and her staff are always very helpful. My calls are always returned promptly. Myself as well as my family have always had our issues resolved by Shawna. She does what she says she will in a timely manner. I highly recommend her office. Thank you"

"Excellent customer service…proactive, attentive, and courteous. What more could you want!?!?"

"Megan was extremely helpful! Thanks so Much!"

"Always willing to help and explain. Great customer service."

"Would not leave State Farm or Shawna ever. She and her team never let me down. They are always there for any of my personal or business needs being a small business owner. Their team is amazing and the customer service is absolutely amazing. They truly make you feel #1 and important."

"Shawna and Kim were both very helpful and gave me the direction I needed to get my claim moving forward."

"Lance and his staff are awesome. Incredibly friendly and service driven. They treat you like family! Highly recommend!"

"I called in for a quote and spoke with Emily. She was very friendly, knowledgeable, and helpful. Great to work with, give her a call!"

"Shawna is amazing! I emailed her with quick question / concern and she responded immediately with what I needed to provide. I took it up to the office and she handled it all immediately and professionally! Shawna is always kind, responsive, knowledgeable and available! Thank you!"

"Wonderful staff…a business that’s still personable."

"ALWAYS Professional, Skilled and Responsive!"